What we do

The case managers within our team all hold relevant professional qualifications, including nursing, social work and occupational therapy.

We are able to offer particular expertise and meet the rehabilitation and support needs of both children and adults with complex injury. This allows us to provide the essential continuity of service required to span the transitions through early years to adolescence and adulthood. We also have experience of meeting the specific requirements of adults with dementia.

Case management is a service which seeks to assess and identify a client’s needs, creating and managing resources required to meet those needs in an efficient and cost effective way. Our case managers may act as independent assessors, advocates and coordinators of care, support and therapy.

The tasks that our case managers undertake vary widely and can include organising a programme of care, liaison with local agencies, therapists and services, devising rehabilitation and vocational programmes and planning structured time to include a balance of work and leisure activities.

By adopting this informed approach we work considerately and carefully with the client’s family and significant others to move individuals forward in the direction that they need and feel is right for them; we establish their goals, choices and requirements, utilising the best possible services available to them.